Core Services

Our primary function is to perform the Aviation Medical Examination.  Performing an exam does not include the submission of any documentation to the FAA beyond the examination report itself (which is completed within the FAA’s system).  In addition we offer a paid specialized service to assist you in managing any documentation that may be required for FAA-related matters. This service is optional and is designed to ease the administrative burden, expedite the process, and provide expert support, but we want to ensure that expectations are aligned.

• Scope: Our service encompasses a range of tasks related to medical documentation, including processing Special Issuance Authorization (SIA) and CACI items, reviewing documentation and records, uploading items to the FAA (The FAA may direct you to provide documents to your AME for upload), and filling out additional forms as necessary or requested. We are equipped to handle various aspects of the documentation process.  

• SIA (Special Issuance Authorization): All SIA documentation reviewed by, processed by, and or uploaded to the FAA by our office incurs our Document Processing Fee.  This can be a stand-alone service, it may be virtual, and/or may be added onto an Exam or other services.  The Client retains the right to process their own documentation with the FAA should they so choose.

• EKG/ECG (Electro CardioGram): We include the processing and uploading of EKGs in the paid EKG services we provide. You can rely on our expertise in managing this aspect of the examination when necessary.
  

• CACI (Conditions an AME Can Issue): We reserve the right to make exceptions for CACI documentation at the discretion of each Provider (i.e. the Provider may waive the fee for processing CACI items). Please consult with your Provider to determine if your specific CACI condition falls under this exception.
  

• Client Responsibilities: It's essential that you understand your responsibilities in this process, which include providing us with all necessary medical records and documents and ensuring compliance with FAA requests, programs, and deadlines.
  

• Fee Structure: We have established a fee structure for our services, which covers the various tasks involved in processing and submitting medical documentation. Our base fee includes the processing of Special Issuance Authorization (SIA) and CACI documentation. Reviewing documentation and records, uploading other items to the FAA, filling out additional forms as necessary or requested, etc can be included at a customized rate.
  

• Client Consent: By utilizing our services, you grant us consent to act on your behalf when it comes to the submission and management of your medical documentation with the FAA and related authorities.
  

• Limit of Liability: We want to make it clear that our role is that of a service provider, and we do not guarantee specific outcomes with the FAA.  This service is limited to the one-time processing of specific documents and should not be confused with Consultation nor Case Management Services.  For SIA processing we will review your documents to determine whether they meet the specific conditions of your SIA.  For CACI processing we will review your documents to determine whether they meet the FAA’s CACI criteria for your condition.  For Case Management Services we will review your documents.  If you are simply utilizing our services as a convenience to upload your documents, we will NOT review the documents nor assume any responsibility for their content nor completeness; we will simply upload what you provide.
  

• Case Management: Document review, processing, and uploading is included within the Case Management Services we offer in accordance with our Case Management Disclaimer.  If you are interested in learning more about having us help manage your complete case for expeditious and optimized service, simply  send us a request for our Introduction to Case Management message.

You may schedule stand-alone Document Processing by following the scheduling link at TexasAME.com.  This will be a virtual service.  You may schedule the service for any available date and then we will adjust it to coincide with the date we process your documents.  We are also happy to add this service on to an existing exam appointment for processing at the time of the exam.

We are committed to providing high-quality service and ensuring that your interactions with the FAA are as smooth as possible. If you have any questions or concerns about our services or the process, please do not hesitate to contact us. We are here to assist you and provide the support you need throughout this journey.
Thank you for entrusting us and we look forward to ongoing success with your FAA medical certification needs!